How to install Tiny Finch
This is a quick and simple guide to installing Tiny Finch live chat on your website.
Sign in or create an account
Click Get Started in the header to create a new Tiny Finch account. This starts a one-month free trial, no credit card required. You can sign up with email or Slack via the Sign up with Slack button on the get started page.
If you already have an account, click Sign In in the header. You can sign in with email or Slack (if you previously signed up with Slack or added Tiny Finch to Slack).
Add the script tag to your website
Every website is built with HTML. An HTML page is a collection of tags like <div>, <h1> or <p>.
To install Tiny Finch, add the HTML <script> tag to your website's <head> section, which is between the <head> and </head> tags.
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Each script is unique to your account. Do not share it outside your team.
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Find your script on your Tiny Finch dashboard (shown right after sign in/up). Click the clipboard icon to copy it. See the screenshot below for the steps.
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The
<head>section of your website if for your website metadata including scripts and stylesheets, this is a perfect place for Tiny Finch.
If you don’t have access to your website code, send the script to a developer or teammate.
WordPress websites
If your website uses WordPress, install the Tiny Finch Live Chat WordPress plugin.
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Go to the plugin configuration page.
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Enter your team ID (found in the dashboard: Team → Basic Info).
This links the widget to your Tiny Finch account automatically.
Next.js websites
For Next.js sites, use the Next.js Script component instead of a raw <script> tag.
Read the Next.js documentation for best practices.
Additional notes
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You can add the
<script>tag to specific pages only. The widget will appear only on pages where the tag is present. -
If added to all pages, you can control visibility via the dashboard: Widget section → URL white and blacklists.
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Widget errors appear in your browser console, right click on your website → Inspect → Console.
Your account must be active for the widget to display.
Your account is active during the one month free trial. After that, a subscription is required.
If you register your credit card during the trial, you will only be charged at the end of the trial.
Removing Tiny Finch
You can delete your account anytime in Dashboard → Account Settings. The widget will stop appearing immediately.
We recommend removing the <script> tag from your site, though it is not strictly required. The widget is optimized to not slow down your page load times.
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