22 June 2023 / 8 min read
Installation Guide
In this guide, we will help you install Tiny Finch, a live chat software that integrates with Slack to enhance your customer support and sales.
In a few words
To install Tiny Finch, all you need to do is add an HTML <script> tag to the header of your website. It's the same installation process as with Google Analytics or Hotjar, for example. The <script> tag will be automatically generated, and you just need to copy and paste it onto your site yourself or send it to a colleague or your web provider.
If you only want to add Tiny Finch to specific pages, no problem! You can add the <script> tag only to the relevant pages.
Signing up with Slack
You must sign up with Slack to access our dashboard. If you belong to multiple workspaces, choose the workspace you want to install Tiny Finch on. If you are a developer or an agency installing Tiny Finch for a client, ask your client to add you to their workspace. Or follow these steps if they cannot add you.
Add the <script> tag
The last step is to add the <script> tag to your website. But don't worry, you don't need to do it immediately. You can either do it yourself or pass the code to a colleague or website provider.
Once you have added the <script> tag to the header of your website, we will immediately receive a signal to validate that Tiny Finch is installed correctly.
If your website uses WordPress, we recommend this plugin.
Your dashboard
Currently, Tiny Finch offers a free one-month trial, and you can start using your live chat right away!
Don't forget to add your credit card during the trial period if you want to continue using Tiny Finch after the trial ends. This will prevent any interruption when the trial period ends. You will be charged only at the end of the trial period, not immediately.
Congratulations! You have successfully installed Tiny Finch and enhanced your website with the power of live chat and instant messaging. With Tiny Finch's seamless integration with Slack, you and your team can provide exceptional customer support and boost your sales.