Why Tiny Finch is a smart live chat choice for your website
If you’re managing a website, you know the pain: you will need to install several tools; each one with its own platform and settings, and each one will cost you money.
And when it comes to live chat software, you don't want to spend too much time trying to understand how the tool works or juggling between different apps while missing the opportunity to respond to your website’s visitors promptly.
You also don’t want to drain your budget on bloated software suites that you don’t need. Just look at Intercom: pricing is so opaque you won’t know what you’re in for, and as your team grows, the bill can grow too without warning.
You want straightforward software: easy to install, transparently priced, and built to fit into your workflow so you can serve your website’s visitors promptly.
So why not give Tiny Finch a try? It’s simple and won’t break the bank!
Tiny Finch is a live chat companion built to enhance your sales and customer support, all without forcing you into another annoying mobile app or platform.
It’s the product of a solo founder, Bastien Arnout, who’s been building it “slow but steady” from France since 2022.
His motto? Keep it simple and cheap.
Live chat software should be simple
Our live chat software Tiny Finch plugs directly into Slack. No extra apps, no headaches.
Here’s how simple it is:
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If you already have a Slack workspace, perfect! Sign up to Tiny Finch and a
#tinyfinchchannel will pop right into your workspace like it was always there. -
No Slack workspace yet? No problem. Creating one takes minutes, and Slack’s free plan is more than enough for Tiny Finch. Just spin up a new workspace, add your teammates, and then sign up to Tiny Finch.
Next, add the Tiny Finch chat widget to your site by dropping an HTML <script> tag into your header, exactly like you’d do with Google Analytics. Boom: a live chat widget appears on your website.
When a visitor sends a message, it lands instantly in Slack. You reply right inside the Slack thread, and your message goes straight back to the visitor in real time.
If your team already lives in Slack, you’re basically done. No platform-hopping, no juggling apps. Just chat, fast.
Put simply: Tiny Finch keeps everything in Slack, so you can actually focus on talking to your customers instead of losing time with software.
Unrestricted and customizable
Being honest, Tiny Finch won’t match the full performance of industry giants. But we follow the Pareto Law: we focus on the 80% of features you actually need, leaving out the 20% that only big corporations crave. That’s why we’re cheap.
If your small business ever turns into a multinational mega-corp (amen to that!), we’ll congratulate you, and you can upgrade to a more “serious” solution, going from a $10 subscription to a $Xk subscription in the process.
The good news? Unlike our competitors, we don’t lock features behind endless modular plans. All Tiny Finch features are fully included in the basic subscription.
Key features that make Tiny Finch loud and flexible:
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Total brand control: Easily customize the widget's appearance directly from the dashboard. Tailor the main color, adjust the bubble size, add a shadow effect, and even upload a custom PNG logo to display inside the chat bubble to ensure the chat blends seamlessly with your brand identity.
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Built-in helpdesk: We built a helpdesk feature right into the widget so you can write and organize help articles that your website’s visitors can browse directly within the chat widget. They might find the answers they need before even reaching out, ensuring you can focus on providing quality customer support and growing your business.
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Multiple profiles: Tiny Finch allows you to create multiple profiles under a single subscription, letting you apply different setups for different use cases. For example, you can have one profile dedicated to converting sales on your landing page and another focused on support on your dashboard. This feature comes at no additional cost.
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Team efficiency: Since you manage conversations right in Slack, anyone added to the
#tinyfinchchannel can respond, ensuring your whole team is engaged and in the loop.
The tiny software advantage
Tiny Finch is the ideal choice for budget-conscious users, solopreneurs and developers. Our subscription is just $10 monthly and even lower with $105 annually, offering the best value in the live chat market.
Sure, some competitors (looking at you, Crisp) throw a “free plan” your way. But it’s limited, and clearly designed to nudge you into a paid plan. Our paid plan? The cheapest you’ll find, with all features included.
For small teams, this efficiency is critical. One user stated that getting 50–100 monthly chats handled via Slack is "a breeze," making Tiny Finch "perfect" for small websites.
Perfect Live Chat for Small Businesses! I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages. I quickly set up the widget to display in German for German visitors and French for everyone else, and it works seamlessly! I get between 50-100 monthly chats, and using Slack for this volume is a breeze. I love that I don’t need another app for notifications—everything’s right there in Slack, making it simple to review and respond to messages. For my current needs, Tiny Finch is perfect. It may lack advanced helpdesk features, but it delivers exactly what’s promised in the AppSumo deal. This is an ideal solution for small websites looking for an efficient, no-fuss live chat. 5 tacos from me! 🌮🌮🌮🌮🌮
Another user praised the simple setup, noting the entire customization and integration process took "no longer than 10 minutes".
The whole 'setup - customization - website integration' didn't take me longer than 10 minutes, what a breeze. In the process of setting everything up i found a minor bug which i reported. It was fixed 2 hours later! Tested it with 3 different people and it all worked smooth and as expected. All 3 reported it what easy to use for them. I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect So if you're like me and you want to have LiveChat on your Website which you can easily manage i recommend you get Tiny Finch! Now i will dig into their JS API and see what else i can to.
We are robust, customizable, and reliable.
You’ve read this far. Your customers won’t wait.
You don't need another expensive, bloated platform. You need Tiny Finch.
Start your free one-month trial today by clicking the Get Started button above. No credit card required to begin, just log in with your Slack account.
Install Tiny Finch now and start chatting with your website’s visitors as simply as talking to a colleague.
